Solutions · 07 · Operations
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Command Center Workspace

Chat, collaborate and take control — all in one platform.

The operations hub for technical teams.

Chat, monitoring, alerts and runbooks on one screen. Your team sees what happens and acts from the same place.

Why clients choose us

01
Everything on one screen
No more six tabs: conversations, status and actions together.
02
Respond faster
Alerts arrive where the team already talks, with context attached.
03
Stay in control
Run runbooks and actions with permissions and logging.

Core features

01Chat & collaboration
Channels and threads
Per team, project or incident. Searchable and retained.
Integrations
Messages and events from your systems straight into the conversation.
02Monitoring
Status overview
Services, jobs and integrations live on screen.
Alerts
Thresholds and escalations to channel, email or phone.
03Control
Runbooks
Run repeatable procedures with one click.
Permissioned actions
Restart, reprocess or switch over — with who-did-what logging.
04AI Development Engine
Code & Architecture Generation
Turn sketches and whiteboard designs into production-ready code blocks or database schemas instantly via the integrated AI engine.
Automated Knowledge Archiving
The system automatically summarizes long technical conversations, remote sessions, and shared drawings into searchable operating procedures.
05Platform Consolidation
One Platform, Everything Included
Replace Teams, Slack, Draw.io, Miro, TeamViewer, and Confluence with one integrated platform. One bill, zero app-switching.
Collective Intelligence
Your team's knowledge is never lost. Everything automatically archived, searchable, and reusable.
06Enterprise Security
End-to-End Encryption
All data encrypted in transit and at rest. Multi-factor authentication and permission-isolated remote tokens.
GDPR & PCI Compliant
Strictly compliant with GDPR and PCI standards. Your data, your control, our security.
■Self-hosted or cloud
■SSO and role-based access
■Integrates with existing monitoring
■Full audit log
■Replace 4+ separate tools with one platform.
■HD voice, video, and chat without app-switching.
■Remote desktop support directly from your chat window.
■Enterprise-grade security by design.

Chat. Collaborate. Control. All In One Place.

The ultimate operations hub for technical teams. Connect through HD voice, chat, and channels; build ideas on shared documents and drawing boards; and take instant remote control to support customers — without ever switching tabs.

01
Unified Communication
Speak clearly. Align instantly. Secure group channels, instant messaging, HD voice/video conferencing, and 1-to-1 direct calling. No more workflow interruptions.
02
Seamless Collaboration
Think visually. Build together. Real-time multi-user document editing, interactive drawing canvas, network topology sketching, and floor layout mapping — all auto-saved.
03
Remote Command & Control
Take control. Resolve instantly. High-performance remote desktop streaming, secure access tokens, cross-platform terminal control, and instant customer desktop support.

Industries

Who it works for
  • IT service providers
    Customer platforms monitored per customer, with chat, calls and remote desktop support from the same screen.
  • Software & SaaS teams
    Health checks, incidents and public status pages alongside the channels where developers already talk.
  • E-commerce operations
    Webshop, payment and ERP integrations watched in one place, with alerts in the team channel when a sync fails.
  • Transport & logistics
    Warehouse, carrier and planning systems monitored so the team sees a stalled interface before orders pile up.
  • NIS2-regulated organisations
    Incidents handled in one self-hosted place with a timeline, retained conversations and a who-did-what log.

Use cases

Example scenarios
01 · IT service providers

Customer platforms monitored and supported from one workspace

Challenge
Engineers switch between a monitoring tool, a chat app, a remote desktop tool and email. Customers call to ask whether something is down before the team knows it.
Approach
We set up health checks (ping, HTTP, TCP and Spring Boot Actuator) per customer platform in its own organisation, post incidents into a channel per customer, and enable remote desktop support from the chat. Each customer gets a public status page.
Result
The team sees an outage before the customer calls, and customers check the status page instead of phoning.
02 · E-commerce operations

Failed order syncs spotted and reprocessed from the team channel

Challenge
Orders sometimes fail to reach the ERP, and the team only finds out when a customer asks where the parcel is. Reprocessing means logging on to a server and running a script by hand.
Approach
The webshop and ERP integrations report their events through an API-key-protected event endpoint, and failures raise an alert in the operations channel. A runbook to reprocess the order is started from the same screen, with permissions and logging.
Result
Failed orders are handled before customers notice, without anyone needing server access.
03 · Software & SaaS teams

Planned maintenance announced without a flood of emails

Challenge
Every release window means writing emails to customers and answering questions during the update. Afterwards nobody remembers exactly what happened when.
Approach
Maintenance windows are scheduled per platform and component and shown on the public status page, with automatic email notifications. During the release the team coordinates in a channel with calls and screen sharing, and incident updates are logged with severity.
Result
Customers are informed in advance, and the release leaves a clear record behind.
04 · NIS2-regulated organisations

An incident timeline ready for NIS2 reporting

Challenge
During an incident, decisions are made in calls and private chats. Reconstructing the timeline for the required notification takes days of searching.
Approach
The workspace runs self-hosted, with a channel per incident, recorded and transcribed calls, and incident records with severity, updates and cause analysis. Actions taken from the hub are written to the audit log with who did what and when.
Result
The timeline is assembled during the incident itself, and the data stays on your own infrastructure.

Ready to centralise your operations?